Your orders: shipping and delivery

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Due to the Covid-19 crisis, and the health safety measures put in place to protect our distribution and delivery teams, our deliveries may take longer than normal to reach you. Therefore we really urge you to get your orders in early (with us, and indie bookshops) if you want them in time for Christmas. Additional delays may be incurred for international orders as your parcel may be held up in customs. Please read our recent Covid-19 statements from our warehouses and printer for more information on how we have responded to this crisis.

Holiday/Christmas Shipping times

United States:

You can choose to have your order shipped by UPS or USPS.  USPS Priority Mail: We advise that you order by Thursday, December 10th for delivery by Xmas. UPS Second Day Air: We advise that you order by Tuesday, December 15th for delivery by Xmas. UPS Next Day: We advise that you order by Wednesday, December 16th for delivery by Xmas. USPS Media Mail: We cannot guarantee that your books will arrive by Xmas - please consider using one of our faster services. UPS Ground: We advise that you order by Wednesday, December 9th for delivery by Xmas.

Due to the Covid-19 crisis we ask that you please allow for possible delays. A tracking number will be included in your shipping confirmation email, which you will receive as soon as your order leaves the warehouse. Please note it may take up to 2–3 business days to process and ship your order. 

Canada:

Your order will be delivered by Canada Post. Canadian Ground: We advise that you order by Monday, December 7th for delivery by Xmas. Canadian Three Day Air: We advise that you order by Tuesday, December 15th for delivery by Xmas. Due to the Covid-19 crisis we ask that you please allow for possible delays. A tracking number will be in your shipping confirmation email, which you will receive as soon as your order leaves our warehouse. Please note it may take up to 2–3 business days to process and ship your order. 

United Kingdom: 

Standard Delivery:

Standard orders will be shipped either by Royal Mail (second class, untracked) or Yodel (tracked), depending on weight. If the delivery has been sent by Yodel there will be a 12 digit tracking number in your shipping confirmation email. You can then find out where your parcel is by inputting the number on their website. Estimated arrival: 9-20 days. We advise that you order by December 10th for second class delivery by Xmas. If you want to ensure that your books will arrive by Xmas, we recommend UK Express Delivery service. Because of the COVID-19 crisis we cannot guarantee delivery times or that your order will arrive in time for Xmas.

UK Express Delivery Service:

Express orders are shipped by Swift courier, and should be delivered within 4-5 days from the date of shipping if placed before 11.45 GMT. Because of Covid-19 restrictions, we ask that you please allow an additional 2–3 days for your order to be processed and shipped. You will receive a shipping confirmation email as soon as your order leaves our warehouse. You will not receive a tracking number in your order confirmation email, but if you get in touch with us at orders@verso.co.uk, we will be able to chase up your order through our distributor. Please note these orders are not processed or delivered on weekends, and require a signature for delivery. We recommend you order by December 14th to ensure delivery for Xmas. Because of the COVID-19 crisis we cannot guarantee delivery times.

International orders (ie: if you live outside of the UK or North America):

International orders are shipped by untracked second class airmail. In light of shipping delays caused by the Covid-19 crisis, please allow up to 5 weeks for delivery to Western Europe, 7 weeks for delivery to Eastern Europe, and 10 weeks for shipping to all non-European destinations. Please note we do not have any tracking information for international orders. Because of the COVID-19 crisis we cannot guarantee delivery times or that your order will arrive in time for Xmas.

See more information on our end of year sale here. More general queries about shipping, delivery, ebooks, orders, and Covid-19 can be found here.