Cover of “Control Science: How Management Made the Modern World”

Control Science:How Management Made the Modern World

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What are the rules that govern our workday? Who made them? And how do these rules dominate the rest of our lives?

Whether on Caribbean plantations in the seven­teenth century or in Amazon warehouses today, the powerful have constantly developed new techniques to control workers—and new justifications for doing so. Ideas of control perfected on the factory floor have expanded to dictate our personal lives, polit­ical rights, national policy, and the global economy.

Seventeenth-century intellectuals such as William Petty and John Locke argued that human beings were selfish machines who had to be controlled for their own good. A century later, Jeremy and Samuel Bentham tried to do exactly that with their infamous Panopticon prison. When nineteenth-century Japa­nese elites imported European factory technologies, they came up with new theories of political control to justify this development. After the Second World War, the General Electric Corporation created an in­ternal propaganda department to fight unions, then pitched that propaganda to the country with the help of an actor, the future President Ronald Reagan. Ex­tending these practices, billionaires today dream of extending the algorithmic control of Amazon ware­houses into every corner of our lives.

Blending intellectual, economic, and labor history, Control Science is a thrilling and lucid work of his­tory. Henry Snow reveals how common sense about work, the economy, and human nature was fabricated and must now be challenged.

Reviews

  • Sweeps across centuries of history to show the entanglement of knowledge production and exploitation. With great breadth, it reveals how the capitalist workplace has always been a laboratory

    Gabe Winant, author of The Next Shift
  • An expansive intellectual history that demonstrates the authoritarian core of management. Plotting a course that spans continents and centuries, Snow shows how experiments in calculation and coercion have produced an ideology that turns exploitation into a science. If you want to understand the deep roots of the claims to authority made by bosses, politicians, and cops, read this

    Callum Cant, author of Riding for Deliveroo
  • A compelling and richly detailed history of how systems of workplace control have shaped so much of our everyday lives, from early capitalism to today’s tech giants. It's also yet another well-researched reminder that our current status quo is a construct - one which can be reconfigured along thoroughly different lines

    Will Stronge, author of Overtime