Verso Books is now able to send our books directly to you, as ebooks and print copies, anywhere in the world. We very much hope that you will buy books directly from us whenever possible, and we will do our very best to make sure that you receive them in the way that you need, as quickly as possible.
If something has gone wrong, then we would like to rectify the problem straight away: please email us at firstname.lastname@example.org (US & Canada customers) or email@example.com (UK, Europe and Rest of World customers) with your order number, and we will reply within two working days. If it is a problem with an ebook, we will try to help you solve it, and resupply the file if necessary. If you've not received a print copy within the timeline specified during checkout, or received a damaged or incorrect book, then we will arrange to send a replacement. If none of these remedies satisfy you, then we will refund that part of your purchase to the payment card that you used to buy it.